According to the law, within 14 days after the purchase of the service, the buyer can make a replacement. After this period, returns are not possible, with the exception of services that are guaranteed by the performer..
To exchange and return the service, the buyer must contact the executor within the time limit established by law with the original contract or other document, which confirms the purchase of the service.
In the event that the buyer receives unsatisfactory service quality (improper performance, non-compliance with the agreement), the executor undertakes to correct the deficiencies or, if this is not possible, refund the money for the services provided.
If such exchange services are not available at the time of application, the buyer has the right to:
1.Choose any other available service (taking into account the possible recalculation of the cost).
2.Wait for a similar service to arrive and exchange when it becomes available.
3.Return the service and receive monetary compensation in the amount of the value of the services provided.